Recent Fire Damage Posts

The Do's And Don'ts of Fire Damage Restoration | SERVPRO of West Kirkwood/Sunset HIlls

9/26/2023 (Permalink)

SERVPRO of West Kirkwood/Sunset Hills fire damage restoration SERVPRO of West Kirkwood/Sunset Hills is your trusted choice for fire damage restoration

Fire damage in your home or business is a devastating event that leaves behind not only physical destruction but also emotional turmoil.

When the flames are extinguished, and the smoke clears, the path to recovery begins with fire damage restoration. In this extensive guide, we will delve into the do's and don'ts of fire damage repair and restoration. Whether you're dealing with fire damage, smoke damage, soot cleanup, or smoke odor removal, this comprehensive resource will equip you with the knowledge to make informed decisions and protect your West Kirkwood or Sunset Hills, Missouri property. 

The Do's of Fire Damage Restoration

1. Do Contact Professionals Immediately: As soon as the fire is extinguished and authorities declare it safe to enter the premises, reach out to a reputable fire damage restoration company like SERVPRO of West Kirkwood/Sunset Hills. Swift action can mitigate further damage and reduce restoration costs.

2. Do Prioritize Safety: Safety should always be your top concern. Do not enter the fire-damaged property until authorities confirm it's safe. Once inside, exercise caution due to potential structural instability, electrical hazards, and toxic soot and smoke residue.

3. Do Document the Damage: Take photographs and videos of the fire damage for insurance purposes. Visual evidence is invaluable and can expedite the claims process, ensuring you receive the compensation you deserve.

4. Do Secure the Property: If authorities allow you to enter, secure the property to prevent unauthorized access, potential theft, or vandalism.

5. Do Notify Your Insurance Company: Notify your insurance company promptly to initiate the claims process. SERVPRO of West Kirkwood/Sunset Hills can collaborate directly with your insurance provider to streamline the restoration process.

6. Do Address Water Damage: Firefighting efforts often lead to water damage. It's crucial to address this issue promptly to prevent mold growth and further structural damage.

7. Do Allow Professionals to Assess Smoke Damage: Smoke and soot can cause extensive damage beyond what's visible. Allow professionals like SERVPRO of West Kirkwood/Sunset Hills to assess the full extent of the smoke damage and develop a comprehensive restoration plan.

8. Do Secure Temporary Shelter: If your home is uninhabitable, secure temporary shelter for yourself and your family. Your safety and well-being should remain a top priority throughout the restoration process. 

The Don'ts of Fire Damage Restoration

1Don't Attempt DIY Cleanup: Fire damage restoration is a complex process requiring specialized knowledge and equipment. Attempting do it yourself cleanup can exacerbate the damage and pose safety risks.

2. Don't Discard Valuables Prematurely: Avoid disposing of damaged items without consulting professionals. SERVPRO of West Kirkwood/Sunset Hills' fire damage restoration services emphasize content cleaning and restoration, potentially salvaging items you thought were lost.

3. Don't Overlook Smoke Odor: Smoke odor can persist long after the fire is extinguished. Neglecting smoke odor removal can compromise indoor air quality and your comfort in the restored space.

4. Don't Delay Restoration: Time is of the essence in fire damage restoration. Delaying the process can lead to further damage, increased restoration costs, and potential health hazards due to mold and soot exposure.

5Don't Skip Professional Assessment: Even if visible damage appears minimal, do not skip a professional assessment. Smoke and soot can infiltrate hidden spaces, jeopardizing the structural integrity of your property.

6. Don't Assume Items Are Unsalvageable: Fire-damaged belongings may appear beyond repair, but professional restoration experts have the knowledge and techniques to salvage many items, including sentimental possessions.

Why Choose SERVPRO of West Kirkwood/Sunset Hills for Fire Damage Restoration

SERVPRO of Bloomington is the undisputed choice for fire damage restoration for a multitude of reasons, including: 

  • Experience and Expertise: With years of experience, SERVPRO of West Kirkwood/Sunset Hills' technicians are highly trained in fire damage restoration, smoke odor removal, soot cleanup, and more.

  • Advanced Equipment: SERVPRO employs state-of-the-art equipment and techniques for a thorough and efficient restoration process.

  • Comprehensive Services: From water damage mitigation to content cleaning and restoration, SERVPRO offers a complete range of fire damage restoration services.

  • 24/7 Emergency Response: Fires can occur at any time. SERVPRO of West Kirkwood/Sunset Hills provides round-the-clock emergency response to address your immediate needs.

  • Insurance Collaboration: SERVPRO works closely with insurance companies to expedite claims processing, easing the burden on you during this challenging time.

  • Community Commitment: SERVPRO of West Kirkwood/Sunset Hills is not just a restoration company; it is a part of the West Kirkwood and Sunset Hills, Missouri community. They understand the unique needs of local residents and businesses.

  • Reputation for Excellence: SERVPRO of West Kirkwood/Sunset Hills has built a strong reputation for delivering exceptional service and results. Their commitment to customer satisfaction sets them apart.

The Road to Recovery

While fire damage can be emotionally and physically devastating, it's essential to remember that recovery is possible. With the right professionals by your side, your property can be restored to its pre-fire condition, and your life can regain a sense of normalcy.

  • Assessment and Planning: The fire damage restoration process typically begins with a comprehensive assessment of the damage and the development of a restoration plan. SERVPRO of West Kirkwood/Sunset Hills' experts will work closely with you to ensure your needs are met.

  • Content Cleaning and Restoration: Professional restoration companies like SERVPRO of West Kirkwood/Sunset Hills have advanced techniques for cleaning and restoring your belongings. Many items you thought were lost can be salvaged.

  • Structural Repairs: Extensive structural damage may require repairs and reconstruction. Experienced restoration teams can handle everything from minor repairs to major renovations.

  • Smoke Odor Removal: Smoke odor can linger long after the fire is extinguished. SERVPRO of West Kirkwood/Sunset Hills employs specialized techniques and equipment to eliminate smoke odors, ensuring your space is comfortable and odor-free.

  • Thorough Cleaning: Every surface affected by fire and smoke damage will be meticulously cleaned to remove soot and residues. This includes walls, ceilings, floors, and personal belongings.

  • Restoring Indoor Air Quality: High-efficiency particulate air (HEPA) filtration systems and air scrubbers may be used to improve indoor air quality, removing particles and odors caused by the fire.

  • Rebuilding and Reconstruction: Once the restoration is complete, SERVPRO of West Kirkwood/Sunset Hills can handle any necessary reconstruction to return your property to its pre-fire condition.

Preventing Future Fire Damage

After successfully restoring your property from fire damage, it's imperative to implement preventive measures to reduce the risk of future fires. Here are some strategies to maintain a fire-resistant environment:

  • Install Smoke Alarms: Ensure smoke alarms are installed on every level of your property and test them regularly.

  • Fire Extinguishers: Have fire extinguishers readily accessible in key areas, and educate occupants on their use.

  • Electrical Safety: Regularly inspect electrical systems for faults or signs of wear. Avoid overloading circuits and ensure safe usage of extension cords.

  • Kitchen Safety: Exercise caution when cooking, and never leave cooking unattended. Keep flammable items away from stovetops.

  • Proper Storage: Store flammable materials, chemicals, and fuels in safe, designated areas away from potential ignition sources.

  • Chimney and Fireplace Maintenance: If you have a fireplace or wood-burning stove, ensure they are properly maintained and cleaned regularly.

Moving Forward with Confidence

Once the fire damage restoration process is complete and your property is returned to its pre-fire condition, it's time to move forward with confidence. While the experience may have been harrowing, it can also serve as a catalyst for positive change. Here are some ways to embrace a brighter future:

  • Fire Safety Education: Use your experience as an opportunity to educate yourself and others about fire safety. Share your knowledge with friends, family, and neighbors to prevent future incidents.

  • Emergency Preparedness: Develop an emergency plan for your family or business, including evacuation routes, communication strategies, and emergency contacts.

  • Community Involvement: Consider becoming involved in community organizations or activities related to fire safety and recovery support. Your experience can be a valuable asset to others facing similar challenges.

Conclusion

While the aftermath of a fire can be emotionally and physically overwhelming, it's essential to remember that recovery is possible. The dos and don'ts of fire damage restoration provide a roadmap to navigate this challenging journey, and choosing the right professionals like SERVPRO of West Kirkwood/Sunset Hills can make all the difference.

SERVPRO of West Kirkwood/Sunset Hills not only possesses the experience, expertise, and state-of-the-art equipment needed for effective fire damage restoration but also understands the emotional toll such events can take on individuals and communities. Their commitment to customer satisfaction, collaboration with insurance companies, and dedication to community involvement make them the preferred choice for fire restoration services.

SERVPRO of West Kirkwood/Sunset Hills is here to help with your fire damage restoration needs. We have 24/7 emergency services and are always available when you need us. Call us any time at (314) 858-1688

The Do's And Don'ts of Fire Damage Restoration | SERVPRO of West Kirkwood/Sunset HIlls

9/26/2023 (Permalink)

SERVPRO of West Kirkwood/Sunset Hills fire damage restoration SERVPRO of West Kirkwood/Sunset Hills is your trusted choice for fire damage restoration

Fire damage in your home or business is a devastating event that leaves behind not only physical destruction but also emotional turmoil.

When the flames are extinguished, and the smoke clears, the path to recovery begins with fire damage restoration. In this extensive guide, we will delve into the do's and don'ts of fire damage repair and restoration. Whether you're dealing with fire damage, smoke damage, soot cleanup, or smoke odor removal, this comprehensive resource will equip you with the knowledge to make informed decisions and protect your West Kirkwood or Sunset Hills, Missouri property. 

The Do's of Fire Damage Restoration

1. Do Contact Professionals Immediately: As soon as the fire is extinguished and authorities declare it safe to enter the premises, reach out to a reputable fire damage restoration company like SERVPRO of West Kirkwood/Sunset Hills. Swift action can mitigate further damage and reduce restoration costs.

2. Do Prioritize Safety: Safety should always be your top concern. Do not enter the fire-damaged property until authorities confirm it's safe. Once inside, exercise caution due to potential structural instability, electrical hazards, and toxic soot and smoke residue.

3. Do Document the Damage: Take photographs and videos of the fire damage for insurance purposes. Visual evidence is invaluable and can expedite the claims process, ensuring you receive the compensation you deserve.

4. Do Secure the Property: If authorities allow you to enter, secure the property to prevent unauthorized access, potential theft, or vandalism.

5. Do Notify Your Insurance Company: Notify your insurance company promptly to initiate the claims process. SERVPRO of West Kirkwood/Sunset Hills can collaborate directly with your insurance provider to streamline the restoration process.

6. Do Address Water Damage: Firefighting efforts often lead to water damage. It's crucial to address this issue promptly to prevent mold growth and further structural damage.

7. Do Allow Professionals to Assess Smoke Damage: Smoke and soot can cause extensive damage beyond what's visible. Allow professionals like SERVPRO of West Kirkwood/Sunset Hills to assess the full extent of the smoke damage and develop a comprehensive restoration plan.

8. Do Secure Temporary Shelter: If your home is uninhabitable, secure temporary shelter for yourself and your family. Your safety and well-being should remain a top priority throughout the restoration process. 

The Don'ts of Fire Damage Restoration

1Don't Attempt DIY Cleanup: Fire damage restoration is a complex process requiring specialized knowledge and equipment. Attempting do it yourself cleanup can exacerbate the damage and pose safety risks.

2. Don't Discard Valuables Prematurely: Avoid disposing of damaged items without consulting professionals. SERVPRO of West Kirkwood/Sunset Hills' fire damage restoration services emphasize content cleaning and restoration, potentially salvaging items you thought were lost.

3. Don't Overlook Smoke Odor: Smoke odor can persist long after the fire is extinguished. Neglecting smoke odor removal can compromise indoor air quality and your comfort in the restored space.

4. Don't Delay Restoration: Time is of the essence in fire damage restoration. Delaying the process can lead to further damage, increased restoration costs, and potential health hazards due to mold and soot exposure.

5Don't Skip Professional Assessment: Even if visible damage appears minimal, do not skip a professional assessment. Smoke and soot can infiltrate hidden spaces, jeopardizing the structural integrity of your property.

6. Don't Assume Items Are Unsalvageable: Fire-damaged belongings may appear beyond repair, but professional restoration experts have the knowledge and techniques to salvage many items, including sentimental possessions.

Why Choose SERVPRO of West Kirkwood/Sunset Hills for Fire Damage Restoration

SERVPRO of West Kirkwood/Sunset Hills is the undisputed choice for fire damage restoration for a multitude of reasons, including: 

  • Experience and Expertise: With years of experience, SERVPRO of West Kirkwood/Sunset Hills' technicians are highly trained in fire damage restoration, smoke odor removal, soot cleanup, and more.

  • Advanced Equipment: SERVPRO employs state-of-the-art equipment and techniques for a thorough and efficient restoration process.

  • Comprehensive Services: From water damage mitigation to content cleaning and restoration, SERVPRO offers a complete range of fire damage restoration services.

  • 24/7 Emergency Response: Fires can occur at any time. SERVPRO of West Kirkwood/Sunset Hills provides round-the-clock emergency response to address your immediate needs.

  • Insurance Collaboration: SERVPRO works closely with insurance companies to expedite claims processing, easing the burden on you during this challenging time.

  • Community Commitment: SERVPRO of West Kirkwood/Sunset Hills is not just a restoration company; it is a part of the West Kirkwood and Sunset Hills, Missouri community. They understand the unique needs of local residents and businesses.

  • Reputation for Excellence: SERVPRO of West Kirkwood/Sunset Hills has built a strong reputation for delivering exceptional service and results. Their commitment to customer satisfaction sets them apart.

The Road to Recovery

While fire damage can be emotionally and physically devastating, it's essential to remember that recovery is possible. With the right professionals by your side, your property can be restored to its pre-fire condition, and your life can regain a sense of normalcy.

  • Assessment and Planning: The fire damage restoration process typically begins with a comprehensive assessment of the damage and the development of a restoration plan. SERVPRO of West Kirkwood/Sunset Hills' experts will work closely with you to ensure your needs are met.

  • Content Cleaning and Restoration: Professional restoration companies like SERVPRO of West Kirkwood/Sunset Hills have advanced techniques for cleaning and restoring your belongings. Many items you thought were lost can be salvaged.

  • Structural Repairs: Extensive structural damage may require repairs and reconstruction. Experienced restoration teams can handle everything from minor repairs to major renovations.

  • Smoke Odor Removal: Smoke odor can linger long after the fire is extinguished. SERVPRO of West Kirkwood/Sunset Hills employs specialized techniques and equipment to eliminate smoke odors, ensuring your space is comfortable and odor-free.

  • Thorough Cleaning: Every surface affected by fire and smoke damage will be meticulously cleaned to remove soot and residues. This includes walls, ceilings, floors, and personal belongings.

  • Restoring Indoor Air Quality: High-efficiency particulate air (HEPA) filtration systems and air scrubbers may be used to improve indoor air quality, removing particles and odors caused by the fire.

  • Rebuilding and Reconstruction: Once the restoration is complete, SERVPRO of West Kirkwood/Sunset Hills can handle any necessary reconstruction to return your property to its pre-fire condition.

Preventing Future Fire Damage

After successfully restoring your property from fire damage, it's imperative to implement preventive measures to reduce the risk of future fires. Here are some strategies to maintain a fire-resistant environment:

  • Install Smoke Alarms: Ensure smoke alarms are installed on every level of your property and test them regularly.

  • Fire Extinguishers: Have fire extinguishers readily accessible in key areas, and educate occupants on their use.

  • Electrical Safety: Regularly inspect electrical systems for faults or signs of wear. Avoid overloading circuits and ensure safe usage of extension cords.

  • Kitchen Safety: Exercise caution when cooking, and never leave cooking unattended. Keep flammable items away from stovetops.

  • Proper Storage: Store flammable materials, chemicals, and fuels in safe, designated areas away from potential ignition sources.

  • Chimney and Fireplace Maintenance: If you have a fireplace or wood-burning stove, ensure they are properly maintained and cleaned regularly.

Moving Forward with Confidence

Once the fire damage restoration process is complete and your property is returned to its pre-fire condition, it's time to move forward with confidence. While the experience may have been harrowing, it can also serve as a catalyst for positive change. Here are some ways to embrace a brighter future:

  • Fire Safety Education: Use your experience as an opportunity to educate yourself and others about fire safety. Share your knowledge with friends, family, and neighbors to prevent future incidents.

  • Emergency Preparedness: Develop an emergency plan for your family or business, including evacuation routes, communication strategies, and emergency contacts.

  • Community Involvement: Consider becoming involved in community organizations or activities related to fire safety and recovery support. Your experience can be a valuable asset to others facing similar challenges.

Conclusion

While the aftermath of a fire can be emotionally and physically overwhelming, it's essential to remember that recovery is possible. The dos and don'ts of fire damage restoration provide a roadmap to navigate this challenging journey, and choosing the right professionals like SERVPRO of West Kirkwood/Sunset Hills can make all the difference.

SERVPRO of West Kirkwood/Sunset Hills not only possesses the experience, expertise, and state-of-the-art equipment needed for effective fire damage restoration but also understands the emotional toll such events can take on individuals and communities. Their commitment to customer satisfaction, collaboration with insurance companies, and dedication to community involvement make them the preferred choice for fire restoration services.

SERVPRO of West Kirkwood/Sunset Hills is here to help with your fire damage restoration needs. We have 24/7 emergency services and are always available when you need us. Call us any time at (314) 858-1688

We Are Ready if Fire Damage Strikes | SERVPRO of West Kirkwood/Sunset Hills

5/24/2023 (Permalink)

SERVPRO of West Kirkwood/Sunset Hills fire restoration services Our team is ready to serve businesses and families in the West Kirkwood/Sunset Hills area.

While cases where fire consumes an entire home in the West Kirkwood/Sunset Hills area, there are many times in which the fire damage is minor. However, soot and smoke can damage the entire home, making even a small fire a disaster. You may feel hopeless and without options, but that’s not the case.

Involving a professional is the best way to reduce costs and prevent secondary damage.  Depending on the type of fire, and the way it is fueled, may require different techniques. SERVPRO of West Kirkwood/Sunset Hills is IICRC certified and has the experience to tackle difficult problems. The level and type of damage will likely require a unique response.  

Minor damages typically involve mostly smoke residue damage. The deposits are light to moderate, and restoration mostly involves a deep cleaning of the affected surfaces and fabrics. There are different techniques that are technicians use to remove the smoke odor and residue from your home. In this type, almost all the cleaning would be done onsite.

In more moderate damage situations, there will be smoke and heat damage on different surfaces. Your cabinets, drywall, and contents may have heat damage. Odors will likely be stronger at this damage degree as well. Our technicians will use varying techniques to remove items that are heavily damaged and determine what can be cleaned or will need to be replaced.

In majorly fire damaged homes, there is more severe heat damage throughout the home. Usually this is close to where the fire started, but this can leave parts of the structures framing charred. This often involves making structural repairs and gutting the heavily damaged parts of the home. Smoke damage is often heavy throughout. This requires extensive cleanup and removal of debris from the structure. Content cleaning for majorly damaged homes will need to be completed offsite.

Each fire damage situation is unique, and the process may vary depending on our customers' needs. We will explain the restoration process that is unique to your home upon onsite inspection. We are happy to answer any questions and make the process as stress free as possible.  

We also provide board up services to help protect your home from additional damage during extended repair.

As soon as the fire trucks leave, give SERVPRO of West Kirkwood/Sunset Hills a call. We will arrive onsite and help determine what your next step will be to reduce damage and work with your insurance company.

Our team is trained to address small and large fire damage projects. Our team is ready to serve businesses and families in the community. 

Call us and let us help you, (314) 858-1688)

Practice Fire Safety This Fall | SERVPRO® of West Kirkwood/Sunset Hills

11/15/2021 (Permalink)

A small campfire burning bright in the dark night Be mindful about the fall fire safety. Always remember that SERVPRO of West Kirkwood/Sunset Hills is the trusted leader in the restoration industry.

The sweltering sizzle of summer is subsiding, and the relief of fall that many of us have hotly anticipated is finally here. Football and pumpkin spice are everywhere, the trails are calling and spooky season is around the bend, so it’s time to make the most of the cooler weather.

Every season, however, presents its own fire safety challenges, so let’s make sure we go over a few of the most important ones.

Campfire Safety

Camping is darn-near perfect this time of year, so get out and enjoy it, but make sure you know the proper and safe way to build and extinguish your campfire.

Fires need a wide berth—give at least 25 feet between your fire and the nearest structure, including your tent. Keep it out from under any low branches as well.

Stick to the old-fashioned method of a handheld lighter or matches and simple kindling; never light or accelerate your fire with kerosene or lighter fluid, which can create a fire problem you’re not ready to deal with.

You’re not finished at your campsite until you’ve fully put out your fire, either. Any leftover embers create a potential spark for wildfire, so make sure you use buckets of water to completely soak the fire, and continue to smother it until no glowing embers remain and the ash is cool to the touch.

Leaf Burning

Although fire pits and bonfires are allowed in Kirkwood with the proper permits and attendance, burning leaves and yard waste is actually illegal. Certain unincorporated areas of St. Louis County allow leaf burning, however, so it might be worth checking.

Any open burning should be kept 50 feet away from any structure, and all precautions should be taken. Burning of garbage or household waste is always prohibited (and dangerous.)

Halloween

Fall decor may include hanging lights and decorations, and of course all the pumpkin-scented candles. Be careful, though, as these can all present fire hazards.

Hanging lights should always be unplugged when not in use, and candles should be kept three feet away from anything flammable—especially hanging decorations like nylon or cotton spider webs.

If a fire hazard should turn from potential to reality in your home, remember the trusted leader in the recovery industry and contact SERVPRO to get your property fully restored right down to the smell of smoke.

What's Causing Home Fires?

11/12/2021 (Permalink)

firefighter  battling a fire Regardless of the cause, SERVPRO of West Kirkwood/Sunset Hills are here for you if your home is affected by fire.



Fires at home are still a problem, despite years, nay decades, of constant education, advances in technology and regular ad campaigns to try and help us put them to an end. You’d think with so much invested in our homes, and their centrality in our daily lives, we’d be doing more to protect them.

Yet somehow a quarter of all reported fires, and more than 75% of all civilian fire fatalities happen in the home.

How can it be that one out of every four fires starts at home? Let’s look at what’s causing these fires, and the specific things making them spark.

Cooking. This is by far the leading cause of home fires and injuries (but interestingly, not fatalities). Some 49% of all home fires start in the kitchen, and the No. 1 reason is unattended cooking. That’s right, the single best thing you can do to avoid a fire at home? Pay attention while you cook.

Heating equipment. Approximately 14% of all house fires in the U.S. begin with heaters. Portable space heaters lead the charge, aided by equipment malfunctions and fires that start because clothing or furniture are left too close to heating elements.

Electrical fires. Modern homes use a lot of electricity, and some older homes don’t have wiring systems equipped to handle it. This leads to short circuits and overloads. Other causes include excess use of extension cords, over-powering lighting elements, faulty wiring, loose outlets and more.

Intentional fires. It’s hard to imagine, but there are some 28,000 intentional home fires each year in the United States. These are fires that began with the intention of burning something, not simply fires set for some other reason that got out of hand.

Smoking materials. Anytime you’re dealing with hot ash or combustible materials indoors, you run the risk of fire. Cigarettes and smoking paraphernalia are often left burning as individuals fall asleep, leading to 5% of home fires, and sadly, almost a quarter of all civilian home fire casualties.

Regardless of the cause, SERVPRO is here for you if your home is affected by fire. Contact SERVPRO of West Kirkwood/Sunset Hills - 314-858-1688 to see how we can help

Soot Damage

8/5/2020 (Permalink)

Black Soot on tile floor Fire Damage in Sunset Hills, MO

Smoke and soot from a fire is very invasive and can penetrate various cavities within your home or business causing hidden damage and odor. SERVPRO of West Kirkwood/Sunset Hills’s smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure

Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor

The type of smoke may greatly affect the restoration process

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of West Kirkwood/Sunset Hills will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean

Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  The professionals at SERVPRO of West Kirkwood/Sunset Hills have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call SERVPRO of West Kirkwood/Sunset Hills – 314-858-1688

Grilling Safety

5/11/2020 (Permalink)

It happens every year. The weather gets warmer, more people use outdoor grills – and incidents of grill-caused fires go up. In 2013-2017 outdoor grilling causes an annual average of 10,200 home fires, according to the National Fire Protection Association.

Gas grills cause more home fires than charcoal grills, the association adds. According to the Hearth, Patio & Barbecue Association, 64% of households own a gas grill, 44% own a charcoal grill and 9% own an electric grill.

Regardless of the type of grill you own, here are 9 BBQ safety tips that will keep you and your home safe for barbecuing season:

  1. Grill outside and away from any structures

Charcoal and gas grills are designed for outdoor use only. However, NFPA reports that more than one-quarter (27%) of home fires started by outdoor grills began in a courtyard, terrace or patio, and 29% started on an exterior balcony or open porch. Pay attention to overhanging tree branches when you set up your grill.

  1. Make sure your grill is stable

Only set up your grill on a flat surface and make sure the grill can’t be tipped over. Consider using a grill pad or splatter mat underneath your grill to protect your deck or patio.

  1. Keep your grill clean

Remove grease or fat buildup from both the grill and the tray below the grill. If you are using a charcoal grill, allow the coals to completely cool off before disposing of them in a metal container.

  1. Check for propane leaks on your gas grill

Before the season’s first barbecue, check the gas tank hose for leaks by applying a light soap and water solution to the hose and then turning on the gas. If there is a propane leak, the solution will bubble. Other signs of a propane leak include the smell of gas near the barbecue or a flame that won’t light.

  1. If the flame goes out, wait to re-light

If you are using a gas grill and the flame goes out, turn the grill and the gas off, then wait at least five minutes to re-light it.

  1. Take care around the grill

Never leave a lit grill unattended. Don’t allow kids or pets to play near the grill. Never try to move a lit or hot grill, and remember the grill will stay hot for at least an hour after use.

  1. Be careful with charcoal starter fluid

If you use a charcoal grill, only use charcoal starter fluid. If the fire starts to go out, don’t add any starter fluid or any other flammable liquids to the fire. Consider using a charcoal chimney starter, which uses newspaper to start the fire instead of starter fluid.

  1. Wear the right clothing

Clothing can easily catch fire, so be sure your shirt tails, sleeves or apron strings don’t dangle over the grill.

  1. Be ready to put out the fire

Have baking soda on hand to control a grease fire and a fire extinguisher nearby for other fires. If you don’t have a fire extinguisher, keep a bucket of sand next to the grill. Never use water to put out grease fire.

These easy-to-follow tips will help you and your family to enjoy a safe summer barbecuing season. For those grilling over an open fire, check out these fire pit safety tips to keep you and your guests safe.

SERVPRO of West Kirkwood/Sunset Hills is always here to help!! 314-858-1688

Smoke Alarms : Life Savers

5/5/2020 (Permalink)

We’ve all heard the low, quiet, annoying beeping sound from inside the house that feels like it never beeps when you are standing next to it. Yes, you know what we are talking about, the smoke alarm. Did you know that the beeping sound is a reminder to change the batteries and perform a quick service to ensure it is working properly? The question is, do you know how to service your smoke alarms? We found some tips from NFPA https://www.nfpa.org/Public-Education/Staying-safe/Safety-equipment/Smoke-alarms/Installing-and-maintaining-smoke-alarms

  1. Smoke alarms should be maintained according to the manufacturer’s instructions.
  2. Test smoke alarms at least once a month using the test button.
  3. Make sure everyone in the home understands the sound of the smoke alarm and knows how to respond.
  4. Follow manufacturer’s instructions for cleaning to keep smoke alarms working well. The instructions are included in the package or can be found on the internet.
  5. Smoke alarms with non-replaceable 10-year batteries are designed to remain effective for up to 10 years. If the alarm chirps, warning that the battery is low, replace the entire smoke alarm right away.
  6. Smoke alarms with any other type of battery need a new battery at least once a year. If that alarm chirps, warning the battery is low, replace the battery right away.
  7. When replacing a battery, follow the manufacturer’s list of batteries on the back of the alarm or manufacturer’s instructions. The manufacturer’s instructions are specific to the batteries (brand and model) that must be used. The smoke alarm may not work properly if a different kind of battery is used.

In the case of a fire emergency in your home or commercial business, SERVPRO of West Kirkwood/Sunset Hills has the specific damage restoration training, personnel, and equipment and can quickly restore your home. Why should you trust us? Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property as an IICRC-Certified Firmed.

We are always here to help! 314-858-1688

Friendly Fire Reminders!

4/7/2020 (Permalink)

Friendly Fire Reminders!

Fires can be the most devastating acts of nature or unpredictable accidents, but several types of fires can be avoidable. Fires within our homes and businesses can be reduced simply by following a few safety practices.

Some friendly fire reminders include keeping matches and lighters out of reach, smoking outside, and watching your cooking. It is important to stay in the kitchen when you are grilling, frying, or broiling food. It is also important to be careful when using candles, remember to inspect your electrical cords, and to give space heaters space. It is recommended to keep space heaters at least three feet from anything that can burn. Finally, protect and prepare yourself, your family, and your colleagues!

Depending on the building structure you should install smoke alarms and sprinklers. It is important that both smoke alarms and sprinkler systems be tested or checked on a regular basis!

Rather these tips help or not, having a fire escape plan is the most important safety practice. Plan, know where you are going if a fire should occur, practice your procedure with your family/coworkers, and talk about it often. Bottom line…. Stay safe and remember that your local SERVPRO Franchise is here to help! 314-858-1688

Soot Damage

1/17/2020 (Permalink)

Soot is a mixture of very fine black particles created by the product of incomplete combustion. It is primarily made up of carbon, but it can also contain trace amounts of metals, dust, and chemicals. Soot is different from charcoal and other by-products of combustion because it is so fine. These tiny particles may be under 2.5 micrometers in diameter which is smaller than dust, mold, and dirt particles. 

What Are the Types of Soot Damage?

Soot composition can vary depending on the underlying causes. All types of soot cause at least some darkening, and in severe cases, any type of soot can look completely black. Though most soot looks similar, some types of soot can be harder to clean or more likely to cause intense odors.  Dry Soot  Dry soot is caused by very hot fires burning natural ingredients swiftly. It has a dry, dusty texture and almost no smell. Dry soot is often easier to manage than mold or storm damage. In many cases, removing it is as simple as using a vacuum with a HEPA filter on all surfaces.  Wet Soot  If a fire smoulders for a while on low heat and burns high moisture items, wet soot may be created. This is essentially dry soot that has mingled with steam to create a sort of soggy, sooty mess. Cleaning up wet soot requires a combination of fire damage and water damage strategies.  Oily Soot  When plastics, rubbers, and other products containing oil are burned, soot can turn into a sticky, greasy substance. If you try to wipe it up, it will just smear instead of going away.  Also, because it contains oil, it will be resistant to water-based cleaning products. Unlike dry soot, oily soot will cling to any surface, even vertical areas.  Protein Soot  Protein-based soot is a particular type of greasy soot that tends to occur as the build-up in kitchens or the product of a kitchen fire. It involves overcooked proteins that turn to soot, and it has a very pungent odor. This type of soot is quite hard to get rid of, and the odor may linger if it is not cleaned up properly. 

What Should You Do About Soot Damage?

Soot damage to your home or business can be overwhelming to clean on your own. You may also find that you do not have the right cleaning solutions for removing soot from certain types of surfaces without damaging them. SERVPRO of West Kirkwood/Sunset Hills has the specialized equipment required to thoroughly remove soot from your home or business. 


Board-Up: Securing your home or business

4/4/2019 (Permalink)

Fitted insert board-up

If doors or windows have been damaged or destroyed in a fire, rain and wind may enter the building and cause further damage. Also, curious onlookers or vandals may attempt to enter a damaged building. To help prevent these problems, it may be necessary to "board-up" the property. 

The board-up procedures should provide durable protection for the damaged structure and cause minimal additional damage to building surfaces. Board-up methods include: 

  • Cover-over
  • Fitted inserts
  • Bolt tension
  • Tarps and shrink wrap systems

The cover-over system is easy to install and probably most applicable on roofs. Large expanses of roof can be covered quickly with heavy-duty tarps. Fitted insert board-ups are more difficult to install but are more weather tight than the cover-over system.

Bolt tension methods are relatively easy to install and have the advantage of being weather resistant and difficult for intruders to disengage. Placing carpet or carpet pad on the interior brace will prevent additional damage to wall surfaces. 

Corrosion Control

4/4/2019 (Permalink)

Mitigation services help prevent additional damages. Loss mitigation services include winterization to prevent freezing, controlling corrosion, and cleaning surfaces to prevent staining.

As soot combines with atmospheric water vapor, it becomes acidic. Neutralization of acid smoke residue is a fundamental part of the initial stages of corrosion prevention. In most cases, alkaline solutions are used to help remove and neutralize the acid smoke residue.

After removing the smoke residue from metallic and plastic laminate surfaces, apply an oil-based coating (Many restoration professionals use a common lubricant like WD-40). This treatment will slow down and/or inhibit corrosion and discoloration by airborne smoke particles that remain after the Project Manger completes the emergency service visit. This simple, but often overlooked, step can help to reduce overall replacement costs.

Personal Protective Equipment (PPE) for fires

3/30/2019 (Permalink)

The preferred safety strategy is to establish engineering controls, which control the work environment so as to reduce employee exposure to the hazards of fire damage. For example, when working in areas containing loose soot residue, it is highly recommended that Project Managers and Technicians use appropriate air quality controls, such as exhaust fans and HEPA air scrubbers. 

Workers should also be equipped with personal protective equipment (PPE) as a last line of defense after engineering controls have been utilized. The type of PPE you use is dependent on the exposures they will encounter, and the level of protection is based on risks identified in the initial hazard inspection and risk assessment. 

PPE are safety devices and clothing that ensure the basic health protection and safety of users. PPE is any device or garment worn by an individual to prevent exposure to one or safety and health hazards. PPE includes all clothing and other work accessories designed to create a barrier against or restraints from workplace hazards following a fire. For example:

  • Chemical resistant gloves
  • Slash goggles or goggles with a vapor seal
  • Appropriate respirator 
  • Hard Hat
  • Work boots
  • Protective clothing

In addition to PPE are personal protective technologies and devices that provide a worker with early warning of a hazard or otherwise help keep the Project Manager safe from harm. Such technologies include sensors that detect toxic atmospheres and communication devices used for safe deployment of emergency workers. 

Using PPE requires hazard awareness and training on the part of the user. Our employees must be aware that the equipment does not eliminate the hazard; if the equipment fails, exposure will occur. To reduce the possibility of failure, equipment must be properly fitted and maintained in a clean and serviceable condition. 

Testing for Smoke Residues

3/30/2019 (Permalink)

Dry Sponge used to test surfaces for smoke damage.

In areas where visual signs are not evident but smoke odors still exist, it will be necessary to test for smoke. It is the adjoining and more distant areas such as spaces inside wall cavities, and in basement, attics, and walk-in closets, where a methodical inspection is necessary. Smoke deposits will likely be found in and on the following areas:

  • Cold surfaces
    • Outside walls of the structure
    • Glass surfaces
  • Metallic surfaces
  • Horizontal surfaces
  • Surfaces that carry state charges, such as plastic garment bags
  • HVAC system filters
  • Inside HVAC system ducting

Soot and odor are evaluated as levels of contamination ranging from light to heavy. These levels are determined based on the experience of the Project Manager and his or her observations during testing. Testing provides positive proof and valid documentation that smoke contamination does in fact exist. Insurance companies need this documentation from our Project Managers in order to extend the scope of work necessary to properly clean up after a fire.

Initially the Project Manger collects "swipe tests" of all the surfaces listed above. Cosmetic wedges, dry sponges or white facial tissues work well for sample collection. Occasionally the customer and/or adjuster may ask if a particular damaged item or surface can be restored. When this occurs we first test the item before making an appropriate decision. 

What Influences Smoke's Behavior?

3/29/2019 (Permalink)

There are several factors that influence smoke behavior. Understanding these factors will help the Project Manager understand where the odors went and how to remove them. They are as follows:

  • Combustion temperatures
  • Air pressure changes
  • Magnetism
  • Ionization
  • Impingement

In every fire, some surfaces will become deeply embedded with soot and smoke odors while others will be less affected. The high temperatures generated by combustion create expansion of the air, forcing smoke-laden air deep into cracks, crevices and outside walls, glass and metallic fixtures.

Metallic surfaces can become magnetized when heated. Smoke particles, which also carry electrical charges, are attracted to the screw heads and other metallic fasteners used to fix drywall and other materials to a stud wall, also know as "nail pops".

Ionization refers to particles of smoke with opposite charges attracting to each other. The formations of these smoke chains are referred to as "soot webs". Soot webs mimic cobwebs. They are usually found at upper corners of rooms, around drapery pleats, or inside of cabinets or drawers due to the unique air movement in and around these spaces. The presence of soot webs indicates combustion of synthetic materials, not spider webs or cobwebs as some believe.

Smoke Odor and Residue Classifications

3/27/2019 (Permalink)

Soot Webs from a Residential Fire Damage

There are three general types of soot residues typically produced in a fire.

  1. Protein Residues
  2. Natural Substance Odor and Residue
  3. Synthetic Residues

Protein residues result from overcooked or burned meat, fish or beans. The residue color ranges falls somewhere between yellow and brown. The texture is greasy and sticks to most surfaces it comes in contact with. Thorough cleaning with water-based cleaning solutions can effectively clean this type of residue, as long as the target surface is wet cleanable (not damaged by water.)

Natural Substance odor or residue result from burned paper or wood. Campfires, forest fires and wood fireplaces produce natural substance odors. These residues are grey to black and have a dry, powder-like texture. Natural residue can be removed easily with vacuums and other dry preconditioning techniques, followed by wet cleaning techniques. Natural substance residues are easier to clean and deodorized compared to protein and synthetic types.

Synthetic residues result where the burned material is oil based. Carpets, upholstery, window shades and draperies, furniture and toys are typically constructed with synthetic materials. All synthetic materials produce a thick, heavy black smeary residue when they burn, for example, burned plastics. If the burn residue is left undisturbed on a surface, much of this residue may easily be vacuumed away. On the other hand, touching the residue will smear it into a surface creating more work ahead for the Project Manager. Fires involving synthetic materials will often leave behind ornate soot-covered webs, sometimes called smoke webs, tags or streamers.

Dryer Fire Prevention Tips in West Kirkwood and Sunset Hills

3/29/2018 (Permalink)

Did you know that failure to clean the dryer (34 percent) is the leading cause of home clothes dryer fires?! Most of  clothes dryer fires happen in the fall and winter months, than in spring and summer, because of all the bulky clothing you are drying.

Some tips to help prevent dryer fires are: 1. Clean out the dryer vent every time you dry a new set of clothes. 2. Don't add as much clothes to the dryer s you would in the spring or summer. 3. Keep area around the dryer free of flammable items. Clothes drying fires account fro 92 percent of all fires.  For more safety tips and prevention checkout: https://www.nfpa.org/Public-Education/By-topic/Safety-in-the-home/Dryers-and-washing-machines

If your West Kirkwood and Sunset Hills home or business has been affected by a clothes dryer fire give SERVPRO a call at 314-858-1688 and we'll make it "Like it never even happened."

Common Myths About Fire Damage

1/15/2018 (Permalink)

A fire in your West Kirkwood or Sunset Hills business or home can fill with smoke and soot so quickly that no one even has time to respond. When hiring a fire damage restoration team to help with the fire cleanup, the owners of those buildings sometimes remember some of the myths or misconceptions that they heard in the past and think that the company will charge them an arm or a leg or make mistakes when cleaning up the smoke damage that will impact the building later. Those owners can take a look at some of these fire damage misconceptions and find out exactly what the restoration company must do.

Fires Strike Older Homes More Often

Many people think that older homes are more prone to fires than newer homes because modern homes have more preventative features like smoke detectors and alarms. The truth is that newer homes are still at risk of fires that lead to soot damage and a thick smoke smell. Modern homes often feature more inexpensive building materials than older houses do. Those building materials can actually help the fire spread much faster.

Never Board Up a Home During the Fire Cleanup

Some building owners will actually fight commercial fire damage and fire damage restoration professionals when it comes time to board up windows. They swear that there is no benefit to boarding up the building and that leaving it exposed can actually help reduce the smoke smell they notice. While it is true that fresh air can reduce the smoke smell after a fire in a home or a fire in a business, it's untrue that using boards doesn't have any benefits. Fire damage restoration professionals board up windows and doors as a way to block off that building. This keeps birds, squirrels and other wild animals from nesting inside and also keeps the home safe from thieves. Robbers often seek out homes with fire damage and steal anything worth value because there isn't anyone living there.

Soot Damage is Easy to Clean

Those who think soot damage is easy to clean are those who never tried to clean it before. They do not realize just how much soot can build up on the walls during a routine fire in a home. The soot damage can look like large and thick streaks that spread from the source of the fire and along the walls or floors. Using ordinary soap and sponges can make those streaks look worse and cause the soot to spread along those walls.

Fire Damage Restoration Takes Months or Years

Though some people think that fire cleanup takes months or even years, the time it takes depends on the severity of the fire in a home or fire in a business. During the initial inspection, the restoration company will check the severity of the fire damage and determine what they need to do, which will help them create a fire cleanup estimate. This estimate will include the cost of fixing any smoke damage, repairing the effects of the fire damage and removing the smoke smell in the building. A residential or commercial fire damage estimate should state how long it will take and the total cost too. Homes or buildings that have limited smoke damage may only need to limit access for a few days.

No one ever expects to live through a fire in a business or home, but this is something that millions of people experience each year. Residential and commercial fire damage experts do inspections to determine the seriousness of the fire and the fire cleanup steps necessary. A restoration company may recommend specific techniques to clean up smoke damage and products that will help with the fire damage restoration process. A top restoration company will employ professionals who can help with both commercial fire damage jobs as well as residential jobs and board up the windows and take other steps to secure the building. Visithttp://www.SERVPROwestkirkwoodsunsethills.com/fire-smoke-damage-restorationfor more information on Fire Damage!

Don't Let A Dry Tree Ruin The Holidays

12/5/2017 (Permalink)

Did you know that roughly 200+ homes or business' have caught fire due to dry Christmas Trees?! Although christmas tree fires aren't that common but, in the rare occasion they do occur the fires are deadly. One of the reasons that  dry tree will ignite is by all the lights strung throughout the tree. Make are to water your Christmas trees regularly keeping them nice and hydrated! If your home or business suffers fire damage from a christmas tree our crews here at SERVPRO West Kirkwood and Sunset Hills have the proper training and epuiptment to restore everything back "Like it never even happened." Even if your notice that your precious pictures or family documents have some soot on them, SERVPRO knows exactly how to restore your property! Our Fire crews will work with you whenever needs to provide the perfect service and help our costumers will need! If your home or business has had a type of fire damage give SERVPRO West Kirkwood and Sunset Hills a call at 314-858-1688 and well make it "Like it never even happened." Visit: http://www.SERVPROwestkirkwoodsunsethills.com/fire-smoke-damage-restoration for more fire information!

Different Types and Classes of Fire

8/15/2017 (Permalink)

There are many different types of fires and ways to put out each fire. You might know the types of fires and you may think you know the best way to put out that certain fire. The type of fires are labeled by classes, each class has a certain way to clean each fire, what causes the fire, how it burns and what to use to clean each fire. Down below is a list of fires and their class’.

Classes of fire:

Class A is the most common type fire. Class A fires occur when materials, such as wood, paper, trash, become heated to their ignition temperature. The fire will continue to burn as long as there is heat, oxygen, and fuel to burn. The best way to put out a class a fire is with water. How our crews at SERVPRO West Kirkwood sunset hills will use specific chemicals and sprays to clean up the soot and smoky smell that the fire(s) will leave.

Class B Fires are fueled by flammable or combustible liquids, which include oil, gasoline, and other similar materials. Class B fires burn really easy and produces thick toxic black smoke. The thick toxic smoke makes it extremely difficult to fight the fires. The best way to extinguish a class b fire is by smothering it, which cuts off the oxygen, or you can use a foam fire extinguisher.

Class C fires are electrical fires. Short circuits, overloaded switchboards, faulty equipment, and damaged wiring are causes of Electrical fires. The first thing you do to put out a Class C fire is by de energizing the circuit and use a non conductive agent, example: carbon dioxide.

Class D Fires are combustible metal fires. Magnesium and Titanium are the most common types of metal fires. Once a metal ignites DO NOT use water in an attempt to extinguish it. Class D fire produces a lot of ash. SERVPRO West Kirkwood has the correct tools to safely remove all the ash left over from the fire. Only use a Dry Powder extinguishing agent. Dry powder agents work by smothering and heat absorption.

Class K Fires are fires that involve cooking oils, grease or animal fat and can be extinguished using Purple K, the typical agent found in kitchen or galley extinguishers. DO NOT uses water to extinguish the fire, it will only make the fire worse.

 The best way to remember all of the classes and what each ones is remember this: A leaves Ash. B Boils. C has Current. D has Dense mass. K is for Kitchen. If you or anyone you know has recently had a fire keep in mind to call SERVPRO West Kirkwood and Sunset Hills at 314-858-1688 and we'll make it "Like it never even happened"!

Kitchen Fire in Creve Coeur, MO

3/30/2017 (Permalink)

The fire was cause by an electrical cable that over heated and caught fire.

This was an aftermath of a kite electrical fire in Creve Coeur, MO when our crews of SERVPRO arrived on scene. The cause of the fire was due to a staple that was driven too tightly against a Romex electrical cable, which caused it to overheat and catch fire. Our crews were able to clean the soot from the walls and ceiling. We were also able to make the homeowners house "Like it never even happened." and no one could not tell that there was any fire damage to their house. The home owners were surprised with how fast our crews worked and how well their house turned out. Give us a call today at 314-858-1688 if you have any fire damage to your home or business! Check out more fire facts at our website http://www.SERVPROwestkirkwoodsunsethills.com/fire-smoke-damage-restoration 

Electrical Fire Safety Checklist

3/30/2017 (Permalink)

Did you know each year, across the nation, electrical problems cause 68,000 home fires and 500 deaths. A fire caused by a faulty electrical system or electrical issue can destroy a home, and everything in it, within minutes. Check out the fire safety check list and see what you can do to prevent and electrical fire in your home or business.
Many of these items on the checklist Corah provided seem like “common sense” ideas. But, a surprising number of fires start because residents didn’t heed these tips:
Don’t overload extension cords or wall sockets.
Replace worn, old, or damaged electrical cords promptly.
Call a licensed electrician if you notice a burning smell coming from appliances, touch warm outlets or wall switches, have flickering lights, or see sparks coming from an outlet. (Sparks are an especially worrying clue!)
And, note that a residential electrical permit is needed from the City of Portland’s Bureau of Development Services to:
Install, change or repair any hard-wired electrical system.
Run additional wiring.
Put in an additional electrical outlet or light fixture.
Change your fuse box to circuit breakers.
Install or alter low voltage systems, such as a security alarm, stereo, computer, or phone system.Use special care when placing fasteners or nails near electrical wiring.

Call SERVPRO of West Kirkwood and Sunset Hills if you experience fire damage  in your home or business and well make it "Like it never even happened!"

Do's And Dont's After A Fire

3/26/2017 (Permalink)

Most people think that they can clean up the mess after a fire occurs. In fact cleaning yourself without the proper tools can actually make matter worse. SERVPRO of West Kirkwood and Sunset Hills has all the tools to help you get your home or business "Like it never even happened." Down below are the do's and don't's after a fire. Following these do's and don't's will help restore your valuables as best as possible


What to Do After a Fire



  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.

  • Keep hands clean so as not to further soil upholstery, walls and woodwork.

  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.

  • If electricity is off, empty freezer and refrigerator and prop doors open.

  • Clean and protect chrome with light coating of petroleum jelly or oil.

  • Wash houseplants on both sides of leaves.

  • Change HVAC filter.

  • Tape double layers of cheesecloth over air registers. 


What NOT To Do After a Fire



  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.

  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.

  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.

  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.


Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor. Our crews at SERVPRO of West Kirkwood and Sunset Hills have the right knowledge and equipment to clean all of your valuables the right way with out causing damage.

Smoke and Soot Clean Up

3/7/2017 (Permalink)

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience at SERVPRO allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Fenton and Kirkwood will test the soot to determine which type of smoke damage occurred. Then the cleaning procedures will be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

This creates low heat, smoldering, pungent odor, sticky, and smeary. Smoke webs are much more difficult to clean.

Dry Smoke - Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. Here at SERVPRO of West Kirkwood we have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.