Recent Posts

Sump Pump Damage in St. Louis, MO

11/3/2017 (Permalink)

Storm Damage Sump Pump Damage in St. Louis, MO In this picture you can see the extent of the failure.

This St. Louis office building suffered serious damage after a recent sump pump failure. Notice the extent of the sump pump failure as the water has spread throughout the whole office. Our crews extracted all the water from the building and made sure the problem with the sump pump was fixed to make sure it wouldn't over flow again. The whole process took our crews a total of seven days to complete. The customers from the office were very happy to have their office fixed and not filled with water anymore. For help restoring your home or office after a sump pump failure, call SERVPRO of West Kirkwood at 314-858-1688 and we'll make it, "Like it never even happened."

Sump Pump Damage in St. Louis, MO

11/3/2017 (Permalink)

Water Damage Sump Pump Damage in St. Louis, MO In this picture you can see the extent of the failure.

This St. Louis office building suffered serious damages after a recent sump pump failure. Notice the extent of the sump pump failure as the water has spread throughout the whole office. Our crews extracted all the water from the building and made sure the problem with the sump pump was fixed to make sure it wouldn't over flow again. In this picture you can see a green hose and a tool that looks similar to a vacuum. The vacuum and hose are used to extract all the sump pump water from the carpet and into a bucket in the other room. The whole process took our crews a total of seven days to complete. The customers from the office were very happy to have their office fixed and not filled with water anymore. For help restoring your home or office after a sump pump failure, call SERVPRO of West Kirkwood at 314-858-1688 and we'll make it, "Like it never even happened." For more information on water please click the link: http://www.SERVPROwestkirkwoodsunsethills.com/water-damage-restoration

Mold Growth From Water Leaks

9/19/2017 (Permalink)

A leaky faucet in your home can be very annoying, but it has the potential to be much more than an annoyance. The moisture caused by leaks can make your home into the perfect environment for spring mold growth. Mold spores may cause health effects and can grow rapidly if you fail to notice a leak shortly after it starts, especially in humid climates. Knowing the risks that mold presents and quickly fixing your water leaks can help to protect your home from mold growth. 

 If you see black and white spots in the area of the leak, this is a sign that you have mold. Kitchens and basements are some of the areas in your home where there is a high risk of mold growth as these areas are prone to leaks. It is therefore important that you properly maintain your plumbing fixtures.

If you spot any types of mold growth or smell a funny smells give SERVPRO West Kirkwood and Sunset Hills a call at 314-858-1688 and we'll make it "Like it never even happened."

Different Types and Classes of Fire

8/15/2017 (Permalink)

There are many different types of fires and ways to put out each fire. You might know the types of fires and you may think you know the best way to put out that certain fire. The type of fires are labeled by classes, each class has a certain way to clean each fire, what causes the fire, how it burns and what to use to clean each fire. Down below is a list of fires and their class’.

Classes of fire:

Class A is the most common type fire. Class A fires occur when materials, such as wood, paper, trash, become heated to their ignition temperature. The fire will continue to burn as long as there is heat, oxygen, and fuel to burn. The best way to put out a class a fire is with water. How our crews at SERVPRO West Kirkwood sunset hills will use specific chemicals and sprays to clean up the soot and smoky smell that the fire(s) will leave.

Class B Fires are fueled by flammable or combustible liquids, which include oil, gasoline, and other similar materials. Class B fires burn really easy and produces thick toxic black smoke. The thick toxic smoke makes it extremely difficult to fight the fires. The best way to extinguish a class b fire is by smothering it, which cuts off the oxygen, or you can use a foam fire extinguisher.

Class C fires are electrical fires. Short circuits, overloaded switchboards, faulty equipment, and damaged wiring are causes of Electrical fires. The first thing you do to put out a Class C fire is by de energizing the circuit and use a non conductive agent, example: carbon dioxide.

Class D Fires are combustible metal fires. Magnesium and Titanium are the most common types of metal fires. Once a metal ignites DO NOT use water in an attempt to extinguish it. Class D fire produces a lot of ash. SERVPRO West Kirkwood has the correct tools to safely remove all the ash left over from the fire. Only use a Dry Powder extinguishing agent. Dry powder agents work by smothering and heat absorption.

Class K Fires are fires that involve cooking oils, grease or animal fat and can be extinguished using Purple K, the typical agent found in kitchen or galley extinguishers. DO NOT uses water to extinguish the fire, it will only make the fire worse.

 The best way to remember all of the classes and what each ones is remember this: A leaves Ash. B Boils. C has Current. D has Dense mass. K is for Kitchen. If you or anyone you know has recently had a fire keep in mind to call SERVPRO West Kirkwood and Sunset Hills at 314-858-1688 and we'll make it "Like it never even happened"!

EXPECT BETTER.. STORM AND WIND DAMAGE RESTORATION IN WEST KIRKWOOD AND SUNSET HILLS

7/31/2017 (Permalink)

When mother nature is at her absolute worst, SERVPRO of West Kirkwood and Sunset Hills is at its best! Immediate response, expert assessment and specialized equipment are paramount in the aftermath of a severe storm or wind damage. As with any of our core services, SERVPRO West Kirkwood and Sunset Hills takes extra special care in salvaging and restoring  any property that may have been affected.

Severe weather never sleeps and neither do we! SERVPRO of West Kirkwood and Sunset Hills is always a mere phone call away when disaster strikes. Our Storm Response Team travels nationally to any area devastated by natural disaster. Give us a call at 314-858-1688 or check out our other storm blogs! Our crews will make it "Like it never even happened."

What's comes after the floods.

6/27/2017 (Permalink)

Nobody expected that the creeks and rivers could rise that far. They never have before. Now, the house is a muddy mess of debris, water and extensive damage. For some people, moving would be the first thought that came to mind. However, others want to stay in their homes, repair the water damage, and live on in the house they love.

Flood damage is more than just the standing water left after the creek recedes. It's ruined carpets and furniture, wet plaster and more. Water in the home or business is just the start of the problems. Without proper clean-up and sanitizing, mold can grow, floor damage can be permanent and drywall can be ruined. It is imperative to immediately start the restoration process to help limit the damage and mounting costs. A call to a professional water mitigation company should be the first step taken by a home owner after flooding occurs.

Water cleanup begins with bringing in equipment to extract the water in the home. Pumps and specialized vacuums are used to suck up the water. Restoration is a process. Once the puddles have been cleared, the next step will begin. The water damage will be in the walls, floors and furnishings. Drying is imperative to help stop the damage and to prevent mold from growing.

Fans, dehumidifiers and other equipment will be brought in to help dry out the water in walls and moisture from furnishings and floors. Thoroughly drying water in the home will save thousands of dollars worth of damage later.

Restoration from the devastation of flood damage is not an easy process. A professional service should be called to handle the process so that it is done correctly. For instance, not many individuals would know that after the water in their business is removed or the water in their home is dried, more steps are still necessary. Sanitizing the surfaces, furnishings and anything else the water touched should be done.

Water in the business or home could have left a foul odor. Professionals can remove the lingering odors left even after the water cleanup. Mitigation professionals know how to use fogging equipment and industrial air scrubbers to help remove the last traces of the water damage.

After the restoration process of water cleanup, drying, sanitizing and odor elimination, there is still one last step in the water damage mitigation process - repairs. Water in a business can damage walls, carpeting and flooring. Drywall may need to be replaced. Electrical outlets and wiring should be checked for damage. Water in a business may have warped sub-flooring, damaged floor joists and wrecked major appliances. Time is money, so flood damage needs to be taken care of as quickly as possible. Quick yet thorough mitigation will get a business back up and running after flood damage has occurred.

Storms, floods and even appliance malfunctions like a dishwasher overflow can cause homes and businesses the headaches of having to deal with the water cleanup process. Nobody wants to go through it, but when it happens a person shouldn't go through it alone. Our crews here at SERVPRO West Kirkwood and Sunset Hills know exactly how to deal with the devastation left behind after the floods.  Since professional water damage restoration companies have the equipment and training to handle cleaning, drying and even rebuilding homes and businesses, they should be the first choice for mitigation.

Sure, the damage is devastating and overwhelming. Of course, nobody wants to go through flooding and the after-effects. The reality is that these occurrences can and do happen every day. The good news is that there are people specifically trained to restore homes and businesses to their pre-flood conditions.
Visit: http://www.SERVPROwestkirkwoodsunsethills.com for more water information.

You Could Be Spreading Mold Through Your Sunset Hills Home

6/22/2017 (Permalink)

If you see visible mold in your Sunset Hills/West Kirkwood home, or business, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can then release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of West Kirkwood and Sunset Hills for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Service SERVPRO West Kirkwood and Sunset Hills specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business!  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely. Our crews will make your home or business "Like it never even happened." Give us a call at 314-858-1688.

For more mold information visit: http://www.SERVPROwestkirkwoodsunsethills.com/mold-remediation

restoring lives in west kirkwood and sunset hills

6/2/2017 (Permalink)

When the record breaking flooding occurred a couple weeks again St. Louis, MO, we promptly dispatched our SERVPRO of West Kirkwood and Sunset hillsteams to assist in the unprecedented recovery efforts. We were very happy to help many grateful business and home owners during their desperate time of need. Our highly trained technicians are water and storm damage specialists. The goal is always the same, to return your commercial or residential property back to pre-storm condition. Using scientific drying techniques and advanced equipment, we document the drying process to insure the business or home is ready to return to. When water damage happens, a quick response is very important. Night or day, St. Louisbusiness owners and residents can expect our local team of professionals to respond immediately to your water emergency. So give us a call at 314-858-1688.

Quick Helpful Tips For Working With Your Insurance For Restoration

5/22/2017 (Permalink)

Regular life is stressful enough, but if you are surprised with flooding or other water damage in your home, everyone in the household will be stressed. Whether the recent St. Louis flood damage leaves carpeting soaked and soggy or you have come back to a disaster after evacuation, severe weather and damaged pipes will cause significant worry about how to start putting back together your daily life.

However, you can prepare for these unknowns by knowing what to expect and create a plan in case of emergency. To assist you, SERVPRO of West Kirkwood and Sunset Hills has put together this mini-guide to help you understand the flood insurance claim process.

The first thing you will want to do is call your insurance provider. Although the U.S. government funds the National Flood Insurance Program (NFIP), local home and rental insurance companies are the exclusive sellers of Flood Damage Insurance. While you will be working directly with an insurance agent, SERVPRO can also serve as a liaison, helping you to navigate through the claims process.

After your initial call to your insurance company, contact your West Kirkwood or Sunset Hills SERVPRO at 314-858-1688. We are available every day, all day, to handle your emergencies. Even if you are not able to reach your insurance agent immediately, SERVPRO will take your call and begin to work with you on first response remediation solutions. Have questions about what to do first or what items can be restored? SERVPRO is here to answer those questions and more! Our compassionate team understands your distress and will guide you through the storm damage restoration process.

Now you can begin your water damage restoration. We pride ourselves on having the fastest response time to storm damage in your area. We will arrive at your home prepared to conduct an inspection and moisture readings, create a scope of the damage and provide an estimate for you and your insurance provider. Our team will arrive prepared and ready to start immediately. Using our dedicated SERVPRO Claims Information Center (CIC) we can store and access your information easily and quickly.

Our SERVPRO team members are the premier flood and water damage restoration experts in The West Kirkwood and Sunset hills surrounding areas. We are also the preferred remediation team for home insurance providers, and the most trusted helper for storm disasters. Storm damage restoration and navigating flood insurance claims can feel stressful, but we are here to assist you with every stage of the recovery process.

For emergencies and other situations, call 314-858-1688 anytime to reach your area flood damage experts, SERVPRO West Kirkwood and Sunset Hills. We help residential and commercial property owners when natural disasters, water damage, sewer backups, floods, mold infestations, fires and other events happen.

Flood or water Damage in your Kirkwood or Fenton home?

5/3/2017 (Permalink)

Every flood or water damage event is a little different and requires a unique solution, but the general process stays the same. The next 6 steps will inform you exact steps SERVPRO uses for flood or water damage.


Step 1 - Emergency Contact


The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.


Step 2 - Inspection and Water Damage Assessment


We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.


Step 3 - Water Removal / Water Extraction


The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.


Step 4 - Drying and Dehumidification


We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.


Step 5 - Cleaning and Sanitizing


We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.


Step 6 - Restoration


Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.


 All of these steps help SERVPRO of West Kirkwood and Sunset Hills restore your home or business after flood damage occurs. Give us a call at 314-858-1688 and well make your property "Like it never even happened."